Question 1

How does hyper-local carpooling work?

Accepted Answer

Aroundly matches drivers who have empty seats with riders heading in the same direction within your local society or workplace. Drivers post rides, and riders can request a seat.

Question 2

Is there a cost for sharing rides?

Accepted Answer

Riders share fuel costs with drivers. The cost is calculated transparently based on distance and vehicle type, and is visible before booking.

Question 3

How are society and workplace verified?

Accepted Answer

Aroundly uses local community and corporate email domain checks to verify user associations, ensuring high trust in hyper-local carpools.

Question 4

How do I register my vehicle details?

Accepted Answer

Navigate to your Profile screen, tap 'My Vehicles,' and complete the registration. Once saved, you can immediately begin offering rides.

Question 5

What is the cancellation policy?

Accepted Answer

You can cancel a ride up to 30 minutes before the start time. We recommend coordinating directly with your match via chat before cancelling.